IT Help Desk Technician - Onsite Only - Carrollton, TX Job at Paranet Solutions, Inc., Texas

TU5XT1dLSnFGQnhRRkhKdnc2TTNlTTZE
  • Paranet Solutions, Inc.
  • Texas

Job Description

IT Help Desk Technician Job Description:

We are seeking a talented IT Help Desk Technician to join our team and provide technical support to our employees. The ideal candidate will have strong communication skills, excellent problem-solving abilities, and a passion for helping others.

Responsibilities:
- Provide technical support to end-users via phone, email, or in-person
- Troubleshoot and resolve hardware and software issues
- Install, configure, and update software and hardware
- Maintain accurate records of technical issues and resolutions
- Collaborate with other IT team members to escalate and resolve complex technical issues
- Assist with the setup and maintenance of computer systems and networks
- Train employees on IT policies and procedures
- Stay up-to-date on the latest technologies and trends in the IT industry

Qualifications:
- 2+ years of experience in IT support or a related field
- Strong knowledge of Windows and Mac operating systems
- Experience troubleshooting hardware, software, and network issues
- Excellent communication and customer service skills
- Ability to work well under pressure and in a fast-paced environment
- Certifications such as CompTIA A+ or Microsoft Certified Desktop Support Technician (MCDST) are a plus

If you are passionate about technology and helping others, we would love to hear from you. Please submit your resume and cover letter detailing your relevant experience and qualifications.

Job Tags

Similar Jobs

NorthPoint Search Group

Staff Accountant/HR Assistant/Bookkeeper Job at NorthPoint Search Group

 ...Job Title: Staff Accountant/HR Assistant/Bookkeeper Who: We are seeking an experienced individual skilled in accounting, HR, and bookkeeping. What: Perform deposits, payroll assistance, onboarding, employee file maintenance, and other financial and administrative... 

Relient Health

Occupational Therapist (OT) - Skilled Nursing Facility (SNF) - Albuquerque, NM Job at Relient Health

 ...Occupational Therapist (OT) Skilled Nursing Facility (SNF) Albuquerque, NM Seeking a full-time Occupational Therapist (OT) in Albuquerque, NM. Skilled Nursing Facility (SNF) setting, great pay, full benefits, and a warm, supportive team. New grads welcome! Are... 

Twin Peaks

Dishwasher Job at Twin Peaks

 ...rewarding career, Twin Peaks has a position for you. We are Now Hiring: Dishwashers Dishwashing duties, prep cook and general cleanliness. Full-time and Part-time positions available! No experience necessary. Please contact us Directly or show up in person for on... 

Titan Placement Group

Licensed Clinical Social Worker (LCSW) Job at Titan Placement Group

 ...Licensed Clinical Social Worker (LCSW) Titan Placement Group invites you to explore an opportunity in southern Atlantic City, New Jersey, home to beautiful shorelines, vibrant boardwalks, and a rich cultural history. The region offers easy access to Philadelphia, serene... 

General Motors

Execution Zone Engineer - General Assembly - Manufacturing Engineering Job at General Motors

Description Work Arrangement Onsite - This position requires...  ...Zone EngineerwithinGeneral Assembly Manufacturing Engineering, you...  ...your well-beingat work and at homeso you can focus on realizing...  ...a workplace that is not only free of unlawful discrimination, but...