SEs (Systems Engineers) focus on project work, escalations, and mentorship for our Systems Administrators. They set the example for our Core Values (listed later) for the service desk.
The SE role is for technicians who have mastered first-tier support to the point that they’re already thinking about potential fixes before they even finish reading a ticket.
If everything below appeals to you, apply and come ready to impress us.
SEs are at a point in their career where they might be considering whether to continue on a technical track or move on into senior roles. Intech can help you get better at what you’re doing or help you get wherever else you may want to go.
Requirements
What do I need to bring to the table?
First and foremost, be a good person. In line with the Core values above, SEs are excellent teachers of technology, both to clients and to other techs at Intech. They also take complete ownership of projects from quoting to deployment. SEs are confident enough to methodically troubleshoot any issue, but humble enough to admit when they need help. Successful SEs are IT nerds at their core. They tinker on their own time, either for fun or so they can show off by knowing stuff before anyone else in the office. If they run into something they don’t know how to do on a Friday, they come back on Monday knowing how it works because they spent Saturday labbing it out at home. At least a couple standard MSP certifications are required: any certs related to Microsoft servers, Azure/M365, CompTIA Network+, Security+. Cisco certifications are definitely nice to have, but we’re not primarily a Cisco shop, so if you’re on the fence about what to take, Azure/M365 is a more desirable route.Benefits
What's in it for me?
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